Lifeline Assistance

Assistance Plans

The Federal Lifeline program, Minnesota’s Telephone Assistance Program and SCI Broadband are working to make communication services more affordable for subscribers. We have programs and credits available for both your Telephone and Internet service.

Minnesota’s Telephone Assistance Plan (TAP) and the Federal Lifeline program work together to make telephone service affordable to low-income subscribers. TAP offers a $10.00 per month discount on home landline telephone service.

The Federal Lifeline program offers a $5.25 per month discount on home landline or cell phone voice-only service OR a $9.25 discount on Internet service. If you live on Tribal lands, you may qualify for additional discounts. Tribal lands Link Up offers a one-time credit of up to $100 on installation or activation charges. Tribal lands Lifeline offers a monthly credit of up to $34.25 on your landline or wireless telephone service plan.

How do I find out if I’m eligible?

You may be eligible for assistance in paying your telephone bill if your income is at or below federal guidelines or if you receive benefits from certain assistance programs.

The telephone or broadband service must be in your name. You must show proof that you or a member of your household participates in at least one of the following programs or is income eligible:

  • Federal Public Housing Assistance (FPHA)
  • Medicaid/Medical Assistance (MA)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivors Pension Benefit Programs
  • Bureau of Indian Affairs General Assistance
  • Food Distribution Program on Indian Reservations (FDPIR)
  • Tribally-administered Head Start (for those meeting income-qualifying standards)
  • Tribally-administered Temporary Assistance for Needy Families (TTANF)

If you do not participate in any of the programs listed above, you may qualify if your income is at or below 135% of the 2021 Federal Poverty Income Guidelines(The federal poverty guidelines are updated at the end of January.)

 

Adaptive Telephone Equipment Available

The Telephone Equipment Distribution (TED) Program provides telephone equipment to people who are deaf, hard of hearing, deafblind, speech impaired or have a physical disability and need adaptive equipment in order to use the phone. The equipment is loaned out at no cost as a long-term loan. Available equipment includes captioned phones, light flashing ring signalers, TTYs, amplified telephones, loud ringers, hands-free speakerphones and more. Minnesotans eligible for the Telephone Equipment Distribution (TED) Program can get a variety of equipment at no charge through statewide regional offices. The office serving our area is in Moorhead, Minnesota.

For more information or to request an application, go to: mn.gov/dhs/ted-program
or call: 800-657-3663 ASL via VP: 866-635-0082 or call  (ENTER TELCO NAME AND PHONE NUMBER)

Toll Limitation Service

Toll Limitation Service support allows eligible consumers who wish to avoid incurring large long distance fees to choose toll blocking at no cost.